1.About these terms
These Terms form an agreement between Demy Corp Ltd (company number 16497991), trading as Kindal, and the person or organisation using the service. Our registered office is 29 Coppice Wood Grove, Guiseley, Leeds, England, LS20 9JU.
If you use Kindal for an organisation, you confirm you can bind it. A signed order form or separate agreement prevails where it conflicts with these Terms.
2.The service
Kindal provides workplace administration software, including employee records, onboarding, documents, leave, tasks, notifications and reporting. Features may evolve and previews may be changed or withdrawn.
Kindal is an administrative tool, not legal, tax, payroll, accounting or employment advice. You remain responsible for workforce decisions, statutory records, notices, permissions and compliance.
3.Accounts and authorised users
You must provide accurate information, safeguard credentials, configure permissions appropriately and promptly remove access that is no longer needed. You are responsible for activity by authorised users.
Notify info@imortol.com promptly if you suspect unauthorised access. We may verify identity or authority before changing ownership or privileged access.
4.Acceptable use
You must not:
- break the law, infringe rights, harass people or process data without a lawful basis;
- upload malware or unlawful, deceptive or materially harmful content;
- probe, bypass or disrupt security, limits or access controls;
- reverse engineer or scrape the service except where law expressly permits;
- share accounts, resell access without permission or build a competing service from Kindal; or
- submit sensitive or children's data that is unnecessary for a lawful workplace purpose.
We may investigate misuse and restrict access where reasonably necessary to protect the service, users or third parties.
5.Customer data and privacy
You retain ownership of submitted data and grant us only the rights needed to host, transmit, back up and process it to provide, secure and support Kindal. You are responsible for its accuracy, legality and governing instructions, including notices to workers.
For employer-controlled data, the employer is normally controller and we are processor. Our Privacy Policy explains our controller processing and individual rights.
6.Plans, payment and taxes
Plan details, allowances, billing frequency and prices are shown when you subscribe or in an order form. Unless stated otherwise, fees are payable in advance, exclusive of taxes and non-refundable except where law requires.
You authorise recurring charges until cancellation. Price changes take effect from a renewal after reasonable notice. Overdue undisputed amounts may result in restricted access after notice.
7.Intellectual property and confidentiality
Kindal's software, design, documentation, brands and technology belong to Demy Corp Ltd or its licensors. No rights transfer except the limited right to use the service during your subscription. We may use feedback without restriction or payment.
Each party must protect the other's confidential information with reasonable care and use it only for this agreement, except for information independently developed, already lawfully known, public without breach, or required to be disclosed by law.
8.Availability and changes
We provide Kindal with reasonable skill and care but do not promise uninterrupted or error-free service unless a separate service level agreement says otherwise. Maintenance, emergencies, internet failures and events outside reasonable control may affect availability.
We may change the service for improvement, security, law or technical requirements and will give reasonable notice if a change materially reduces core paid functionality.
9.Suspension and termination
You may cancel under your plan. Either party may terminate for a material breach not remedied within 30 days of notice, or for insolvency where law permits. We may suspend access immediately for security, unlawful use, serious risk or non-payment, while trying to limit scope and duration.
On termination, access ends and data is handled under the agreement and Privacy Policy. Provisions intended to survive remain effective.
10.Liability
To the maximum extent permitted by law, neither party is liable for indirect or consequential loss or loss of profit, revenue, anticipated savings, goodwill or opportunity. Our total aggregate liability in any 12-month period is limited to fees paid or payable for the service in that period.
Nothing excludes liability that cannot lawfully be excluded, including death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
11.General and governing law
Neither party is liable for delay beyond reasonable control. You may not transfer this agreement without consent; we may transfer it with the relevant business. Failure to enforce a right is not a waiver. If one provision is unenforceable, the remainder continues. No third party receives rights under the Contracts (Rights of Third Parties) Act 1999.
English law governs these Terms and non-contractual disputes. The courts of England and Wales have exclusive jurisdiction unless mandatory law requires otherwise. The parties will first try in good faith to resolve disputes through authorised representatives.
12.Changes and contact
We may update these Terms with reasonable notice for material changes. Security or legal changes may take effect sooner. Continued use after the effective date means acceptance; otherwise you must stop using the service.
Questions and notices may be sent to info@imortol.com or Demy Corp Ltd, 29 Coppice Wood Grove, Guiseley, Leeds, England, LS20 9JU.